Firm dashboard · sample data
Sample Law PLLC
Last 30 days: Sep 27 – Oct 26, 2026 · Practice plan
369
Calls answered
of 371 inbound
99.5%
Answer rate
2 missed (carrier drops)
140
Intakes completed
new-client calls
59
Consults booked
42% of intakes
1.4 sec
Avg speed to answer
AI pickup
41
Escalations to a human
11% of calls · 17 sec avg pickup
70 hrs
Attorney hours saved (est.)
140 intakes × 30 min
$31,500
Attorney time saved (est.)
at $450/hr
Calls per day
Weekday WeekendRecent intakes
Fictional names| Received | Caller | Company | Matter | Status | Consult | |
|---|---|---|---|---|---|---|
| Oct 26, 9:14 AM | Jordan Alvarez | Bluefin Craft Labs LLC | LLC member dispute | Escalated → booked | Oct 27, 10:00 AM | Brief |
| Oct 26, 8:02 AM | Priya Natarajan | Natarajan Dental Group PC | Practice purchase (buy-side) | Completed | Oct 28, 2:00 PM | Brief |
| Oct 25, 7:41 PM | Marcus Bell | Bell & Sons Roofing LLC | Contract dispute (supplier) | Completed | Not yet: callback requested | Brief |
| Oct 24, 11:20 AM | Elena Ruiz | Ruiz Logistics Inc. | Entity restructuring | Completed (Spanish) | Oct 29, 11:00 AM | Brief |
| Oct 23, 4:55 PM | Tom Okafor | Okafor Fitness Studios | Commercial lease review | Completed | Oct 27, 3:30 PM | Brief |
| Oct 23, 1:12 PM | Grace Liu | Not yet formed | Entity formation (2 founders) | Completed | Oct 26, 9:00 AM | Brief |
| Oct 22, 10:37 AM | Sam Patel | Patel Hospitality Group LLC | Employment matter (for business) | Hold: possible conflict | No: held for attorney review | Brief |
| Oct 22, 9:05 AM | Riley Chen | Chen Software LLC | Trademark (outside scope?) | Completed: scope review | No: firm to review | Brief |
Escalations
41 this period- Deadline within 7 daysOct 26, 9:18 AM
Bluefin Craft Labs: member meeting Nov 2. Warm transfer, agent picked up in 14 sec. Consult booked.
- Caller asked for a personOct 24, 3:02 PM
Existing client asked for attorney by name. Transferred to firm line; answered.
- Served with a lawsuitOct 21, 6:47 PM
After hours. Agent picked up in 22 sec; caller served Oct 20. Urgent callback flagged for 8 AM; attorney called back 8:12 AM.
- Requested legal advice twiceOct 19, 12:30 PM
Caller wanted to know if a non-compete was enforceable. Agent explained no advice; consult booked.
- AI unsure twiceOct 16, 10:05 AM
Poor connection; agent finished intake. Logged for QA review.
Hours and dollars saved are estimates: completed intakes × 30 minutes of attorney time × $450/hr. That is billable capacity freed up, not guaranteed revenue.