Lawyers should practice law, not answer intake calls.
Retainr started with a simple observation from inside a law firm: attorneys billing hundreds of dollars an hour were answering intake calls and filling in forms, and calls they couldn't pick up were going to voicemail.
Why we exist
Anyone who has worked inside a small firm knows two things. Potential clients are lost when nobody picks up. And the usual fixes, generic answering services and phone bots, frustrate callers and get business details wrong.
So we're building the intake desk we'd want calling in: an AI that's actually useful, legally trained people one word away, and a conflict check done right, all for one flat price.
What we believe
- Callers deserve a real answer, not a phone tree.
- AI should be honest about being AI.
- A person should always be one word away.
- Conflict checks come before facts.
- Pricing should never touch a firm's legal fees.
Attorney-advised
Our intake scripts, conflict fields, and escalation rules are designed with input from a practicing attorney, and our contracts and scripts are being reviewed by independent ethics counsel before our first paid engagement.
Pilot first, then grow
We're preparing a first, low-volume pilot with one business law firm, then a small group of design partners. We'll publish real, measured results once we have them, with each firm's permission. Until then, every example on this site is clearly marked as fictional.
See it on your firm's calls.
Book a 20-minute walkthrough. We'll run a live intake call, show the conflict list and brief it produces, and talk through what you'd want changed for your firm.